Privacy Policy

1. Introduction

EquityCommonsDesk ("us," "we," or "our") is dedicated to protecting your privacy. This document outlines the Privacy Policy which dictates how we handle, utilize, and protect your information when you access our website equitycommonsdesk.sbs or utilize our yacht charter services.

Your usage of our services indicates your agreement with the data handling protocols detailed in this policy, which adhere to privacy laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) among other pertinent privacy legislation in Canada.

2. Information We Collect

2.1 Personal Information

We gather personal information that you willingly submit to us when you:

• Reserve a yacht charter
• Connect with us via our website or phone
• Enroll in our newsletter
• Complete forms on our website
• Engage in surveys or promotional events

The kinds of information we may collect include:

• Your name and contact details (email, telephone number, address)
• Financial details (securely processed via external service providers)
• Yacht charter preferences and specifications
• Emergency contacts
• Any disclosed dietary needs or health information

2.2 Information Collected Automatically

As you navigate our website, we automatically compile information about your device and how you interact with our website:

• IP address and location data
• Browser model and version
• Webpages you visited and the duration of your visit on our site
• Source websites
• Device specifics (model, screen size, etc.)

2.3 Cookies and Similar Technologies

We employ cookies and similar technologies to improve your experience on our site. These tools enable us to:

• Store your preferences
• Analyze site usage and performance
• Deliver custom content
• Enhance our offerings

You are able to manage your cookie preferences through your web browser's settings or our cookie acceptance banner.

3. Utilizing Your Information

We apply the collected information for these purposes:

• Providing Services: To carry out yacht charter services, manage reservations, and communicate with you regarding your bookings
• Support for Customers: To answer your queries and offer support
• Processing Payments: To handle financial transactions and manage accounting
• Safety and Protection: To assure the integrity of our operations and safeguard against fraudulent practices
• Promotional Activities: To share promotional content and news (with your permission)
• Enhancement of Website: To examine user interaction patterns and better our website's functionality
• Legal Obligations: To remain compliant with law and regulatory standards

4. Sharing and Dissemination of Information

Your personal data is not sold, exchanged, or leased to third parties. We may provide your information under these circumstances:

4.1 With Service Companies

We might distribute information to trustworthy third-party companies that help us with: payment processing; website hosting and maintenance; email marketing; analysis and performance monitoring; customer support services.

4.2 In Accordance with Law

We may have to reveal your information if legally compelled or in response to legal processes, court directives, urgent situations, or examinations into possible fraudulent or unlawful activities.

4.3 During Business Changes

If there's a business shift such as a merger, acquisition, or asset sale, your information might be part of the assets transferred.

5. Securing Your Data

We utilize suitable technical and organizational protocols to secure your personal data from unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, access management, consistent evaluations, and employee training. Nonetheless, no internet or electronic storage method guarantees 100% security. We are unable to promise the complete security of your data.

6. How Long We Retain Data

We store your personal data for no longer than necessary for the purposes it was collected or as per legal requirements. Typical retention periods are:

• Charter Reservations: 7 years for tax/legal reasons
• Marketing Communications: until cancellation/deletion
• Web Analytics: 26 months
• Customer Assistance: 3 years from the last contact

7. Your Rights and Preferences

These rights include accessing, amending, deleting (limited by law), porting, opting-out of marketing, and controlling cookies. To exercise your rights, please reach out to us using the information provided at the end of this policy.

8. Third-Party Services

8.1 Usage of Google Analytics

We use Google Analytics for insights into website usage. Opt-outs are possible through the Google Analytics Opt-out Browser Add-on.

8.2 Links to Social Media

We may have links to social media platforms on our website, each with its own privacy policy.

8.3 Payment Processors

We use compliance-focused, third-party entities for processing payments.

9. International Data Management

Your information could be stored and handled in countries other than United Kingdom. We ensure proper safeguards in accordance with relevant privacy laws.

10. Privacy for Children

We do not direct our services to children below the age of 13 and do not intentionally collect their information. Please contact us immediately if you think that a child has provided us with their data.

11. Privacy Policy Amendments

There may be updates to this Privacy Policy to mirror changes in our practices or legislative adjustments. We will notify you of any policy changes by posting the new policy, emailing registered users, or presenting a notice on our website. Your continued usage following the effective date implies agreement with the new terms.

12. How to Reach Us

If you have questions about this Privacy Policy or our information handling, contact us at:

13. Adherence to Google Ads User Consent Policy

We adhere to Google Ads user consent policies. You can update your cookie/tracking settings at any time via our cookie configuration options.